Information Collection And Use
While using this blog, website, or social media pages, you may choose to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Social Media account
- Cookies and Usage Data
Crochet patterns are purchased directly via my Ravelry or LoveCrafts stores. Ravelry / LoveCrafts manage all orders internally including payment and electronic delivery of the pattern. I am informed by email of your purchase which includes the Pattern name, total amount paid and your username and email address.
When placing an order with me, usually via Facebook page or Messenger, payment is usually received via Paypal. The only information I collect from you is: Full Name, Full Address and Email Address
When an order is placed face to face and local collection is the intended method I will only ask for: Full Name and Contact number
Why is this data collected?
Ravelry and LoveCrafts require your email address and/or username if a member of the site, in order to send you the pattern and it is stored against the pattern so that you get any updates to that pattern. (I do not store or use this data).
For physical orders, I require your Full Name & Address so that I can send your parcel to the correct place of residence. I need to be able to contact you via the phone, email or personal message via Messenger to arrange for collection if not being posted.
Please note that I will not share your personal information with third-parties nor will I store information collected about your order or your visit to this blog/website.
If you have subscribed via WordPress to receive email notifications of new blog posts, your email/username is stored as a subscriber and is on an internal email list. This list is not used by me but may be used by wordpress.com and linked platforms to analyse content performance (see Section: Website, Blog and Social Media Use below).
If you have subscribed to my Newsletter mailing list, this is run by Mailerlite (formerly run by Mailchimp). Your email address is stored securely within the email providers system and subject to their Security & Privacy Policies. Link at the end.
Do I share this data?
Your data is NOT shared with or sold to any outside individuals.
How do I keep your data secure?
Data stored digitally (by me)
I do not store any personal information about you digitally.
If you pay for your crochet item by PayPal, details of your payment is in your own account and mine. This is securely stored by PayPal and subject to their Security & Privacy Policies, please review these policies, see link at the end of this document.
The devices in my possession that have access to my Facebook/Instagram, Pinterest, PayPal, Ravelry, LoveCrafts, WordPress and Yola accounts are all password and or/pin protected. I employ security measures on all of my devices to ensure any data is stored securely.
Data stored as a hard copy
I write your order details (for physical items, not patterns) down in my notebook along with your name. Once the order is complete and your items received this is destroyed. My accounts do not contain any personal information.
For all toys I am legally required to uniquely identify each one. Each one is given a model number and the date made and name of who sold to. This is kept in my CE Testing file. I do not keep a digital copy of this., I do not currently make toys for sale.
Requesting a Copy of the Data I hold
You can request a copy of all the data I currently hold on file for you. I am legally required to provide this to you free of charge and within a month of the original request.
Requesting I delete all data I hold
If you want me to delete all information I have on file I am legally required to do so should you request it and the law allows me to.
Website, Blog and Social Media Use
WordPress and Google may collect information on how the blog is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
WordPress will also collect personal data, such as a username and email address, for users wishing to subscribe to this blog via email and for content commenting on blog posts. There is no requirement for this to use the website.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse my website/social media pages.
If you have subscribed via WordPress to this blog you will receive an email notification each time a new post is published. You may unsubscribe via the link in the email at any time.
If you have subscribed to my newsletter (via form or pop-up) you will receive news and marketing emails directly from me. You have the option to unsubscribe at any time via the link in the email.
If you have purchased a pattern via Ravelry or LoveCrafts you may receive an email from them/me if the pattern is amended.
Links to relevant Service Providers Privacy Policies connected with The Crafty Therapist
Royal Mail http://royalmail.com/privacy-policy